We are look for a User Research Lead, who will be instrumental in developing and growing the user research practice and capability at Social Finance. This includes training, standardising the approach of how we do research including documentation and processes, consulting on bids, and embedding UR into the organisation.
The User Research Lead will work with our social and public-sector partners and Social Finance teams to design new services, improve existing ones and shape our user research approach. They will bring a user research and design thinking approach to support service design, consulting projects, and product development.
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